On-Demand Week 4 Extras

Active Listening is Key:
Mediation trust fall video: http://www.youtube.com/watch?v=wPOgvzVOQig

Digging for Interests. https://youtu.be/HI0x0KYChq4

Too fast and you will miss something; Too hard and you will break something. Too soft and you won’t make progress.

Process and Ground Rules (Refresher):
https://www.youtube.com/watch?v=9Oji5dxQemQ

10-Minute Landlord-Tenant Mediation:
https://www.youtube.com/watch?v=Sm4bG3B9GBQ